Refund Policy
15 days, no questions. If you are not happy with what you bought, for any reason at all, email us within 15 days of your purchase and you will be refunded in full. You do not have to explain why, and you do not have to justify yourself.
What this covers
Everything sold here: Sell It First ($9), the Ship It order bump, and the Run It upsell. Each is refundable on its own — if you want to keep one and refund another, that is fine, just say which.
How to request a refund
Email support@sellitfirst.co. To find your order quickly, include:
- The email address you used at checkout
- Which product or products you want refunded
A reason is welcome but never required. Refunds are issued to the original payment method, normally within two business days of us reading your email. Your bank may take a further few days to show it.
After 15 days
The 15-day window is a genuine deadline, not a formality — after it passes, sales are final. Two exceptions, and we will always honour them: if a file is corrupted, or if you were charged for something you did not receive, email us whenever you notice and we will fix it or refund it, however long it has been.
Keeping the files
These are downloads, so we cannot take them back and we will not ask you to prove you deleted anything. We simply trust you. In return, please do not share or resell the files after a refund — your licence to use them ends when the refund is issued.
Please email before disputing a charge
If something is wrong, one email fixes it faster than a chargeback will. A chargeback takes your bank weeks to resolve, while a refund by email usually takes a couple of days, and this policy makes the answer yes.
You always keep your right to dispute a charge with your bank — nothing here removes that. But if you open a dispute without contacting us first, we may decline to sell to you in future. That is the only consequence, and it never applies to anyone who simply asks for a refund.
Repeat refunds
We reserve the right to decline future purchases from anyone who repeatedly buys and refunds the same products. This is aimed at deliberate abuse. Asking for a refund once, or even twice, is completely fine and will never be held against you.
Your legal rights
Nothing in this policy limits any right you have under consumer law where you live, including any statutory cancellation period. Where local law gives you more than this policy does, the law wins.
Questions
Email support@sellitfirst.co. This business is operated from Canada.